Privacy Policy

Who we are

We are Aquafresh Lifestyle, committed to enhancing quality of life through innovative and reliable home solutions. Our website address is: https://aquafreshlifestyle.com.

For privacy-related concerns, you can contact us at:
Email: aquafreshlifestyle@gmail.com
Phone: 95606 56900, 81301 56277

What Personal Data We Collect and Why We Collect It

We collect the following types of personal data from visitors and customers:

Identity Data: Name, phone number, email address
Transactional Data: Purchase history, payment method
Technical Data: IP address, browser type, operating system, and cookies
Communication Data: Messages sent through contact forms

These are collected for:

Legal and regulatory compliance
Order processing and delivery
Customer support and communication
Improving website performance and user experience

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

Our website uses cookies to:

Remember your preferences and settings
Enable e-commerce functionality
Track website usage (via analytics tools)
Prevent spam (Google reCAPTCHA)

You can disable cookies in your browser settings, but this may affect site functionality.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media

If you upload images to the website (e.g., product reviews or testimonials), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from images on the website.

Who We Share Your Data With

We share data only with trusted third-party services necessary to run our website and business, including:

Payment processors (e.g., Razorpay) – for processing transactions
Web hosting providers
Email service providers

These third parties are bound by confidentiality and data protection obligations.

How Long We Retain Your Data

Contact form entries: 6 months
Analytics records: 12 months
Customer purchase records: 7 years (for accounting and tax purposes)
Comments: Indefinitely, if approved

Registered users (if any) can see, edit, or delete their personal information at any time.

What Rights You Have Over Your Data

You have the right to:

Access the personal data we hold about you
Request corrections or deletions
Withdraw consent
Object to data processing
Lodge a complaint with your local data protection authority